Irth Utilisphere Mobile Release Notes: August 7, 2025
Posted
12 days ago
by Kristen Williams
K
Kristen WilliamsAdmin
VERSION: 2025.2.32
WHAT'S NEW:
New Status Label for Ticket Responses:We’ve made a small but important update! Tickets that have received a response but haven't been closed will now show a status of Ongoinginstead of Open. This helps provide a clearer view of which tickets are actively being worked on.
WHAT'S FIXED:
Attachment Sync Issue:We’ve fixed an issue where some attachments were getting stuck in the Outbox and not syncing, even with a strong Wi-Fi connection. This caused items to remain unsent unless the user logged out and back in. This syncing issue has now been resolved. Attachments should sync as expected without needing to log out.
Photo Attachments Not Saving After Task Closure:We resolved an issue where photo attachments were not retained after responding to and closing a task, and the attachment options (under the ellipsis) were no longer accessible. Now, your photo attachments will stay on the task as expected once it's completed.
VERSION: 2025.2.32
WHAT'S NEW:
New Status Label for Ticket Responses: We’ve made a small but important update! Tickets that have received a response but haven't been closed will now show a status of Ongoing instead of Open. This helps provide a clearer view of which tickets are actively being worked on.
WHAT'S FIXED:
Attachment Sync Issue: We’ve fixed an issue where some attachments were getting stuck in the Outbox and not syncing, even with a strong Wi-Fi connection. This caused items to remain unsent unless the user logged out and back in. This syncing issue has now been resolved. Attachments should sync as expected without needing to log out.
Photo Attachments Not Saving After Task Closure: We resolved an issue where photo attachments were not retained after responding to and closing a task, and the attachment options (under the ellipsis) were no longer accessible. Now, your photo attachments will stay on the task as expected once it's completed.
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