Failed Positive Response to Center reporting - not just Alerts

Posted about 2 months ago by Jana Bruen

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Jana Bruen

  • We need reporting on Failed Positive Response to Center to ensure we are communicating as required by state law. In the past we have had dropped communications, and having a report will allow for quick action. It will also allow for easy retransmitting once the issue is addressed.
    • Currently Alert reporting is all or nothing. We do not need a report for someone that typed their email incorrectly.
    • Report needs to be one for a specified time period (day, week, etc.) and NOT an individual report for each failed transmission.
  • In the Alert Center, add more columns to easily identify Positive Response to Center issues.
    • column for WHO the transmission went to 

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Lindsay Renner

Lindsay Renner posted 4 days ago Admin

Hey Jana,

Thank you for your feedback! This is actually an existing report within Utilisphere you can pull and reference at your convenience in Analytics>Exports. We appreciate your input and encourage you to share any other ideas you may have.Export Failed Positive Response to Center : Irth Support



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