It would be beneficial and positively impact all customers who currently utilize Smart Score to have Smart Score added as a metric in live and/or historical Power BI environments.
2 Votes
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Lindsay Rennerposted
3 days ago
Admin
We’re excited to share that Smart Scoring is now available for reporting in Utilisphere’s Power BI dashboards!
Because every organization’s needs are a little different, this feature requires light configuration before it can be enabled. If you're interested, please reach out to your assigned Customer Success Manager or Sales Executive with the following:
The specific Smart Scores you’d like included in reporting (please avoid selecting “all” unless necessary)
The Ticket Custom Properties you want to track (you can search “custom” in the Ticket Summary field selector to see what’s available)
Once we receive those details, we’ll get to work setting up Smart Scoring for your environment.
0 Votes
A
Amanda Brottposted
5 months ago
I would also like to see this as an option for Power BI reports- thank you!
It would be beneficial and positively impact all customers who currently utilize Smart Score to have Smart Score added as a metric in live and/or historical Power BI environments.
2 Votes
2 Comments
Lindsay Renner posted 3 days ago Admin
We’re excited to share that Smart Scoring is now available for reporting in Utilisphere’s Power BI dashboards!
Because every organization’s needs are a little different, this feature requires light configuration before it can be enabled. If you're interested, please reach out to your assigned Customer Success Manager or Sales Executive with the following:
The specific Smart Scores you’d like included in reporting (please avoid selecting “all” unless necessary)
The Ticket Custom Properties you want to track (you can search “custom” in the Ticket Summary field selector to see what’s available)
Once we receive those details, we’ll get to work setting up Smart Scoring for your environment.
0 Votes
Amanda Brott posted 5 months ago
I would also like to see this as an option for Power BI reports- thank you!
0 Votes
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