we would like to be able to run a report to show how many tickets were closed via the internet vs the app. it is a company policy now to close via the app if there are any markings required and it's a lot to go thru each ticket individually to check. it would be nice to show run a report showing how many tickets closed that day and how they were closed. maybe even with hyperlinks to each ticket we can click on to run an audit
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1 Comments
L
Lindsay Rennerposted
about 5 hours ago
Admin
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
we would like to be able to run a report to show how many tickets were closed via the internet vs the app. it is a company policy now to close via the app if there are any markings required and it's a lot to go thru each ticket individually to check. it would be nice to show run a report showing how many tickets closed that day and how they were closed. maybe even with hyperlinks to each ticket we can click on to run an audit
0 Votes
1 Comments
Lindsay Renner posted about 5 hours ago Admin
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
0 Votes
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