Missing tickets are often due to the member not being sent the ticket from the One Call Center. The following outline can assist in determining how to resolve missing tickets.
Table of Contents
- Tickets that should be in a folder. Also in video: Missing Tickets: Folder (1 min)
- Ticket not received from the One Call Center. Also in video: Missing Tickets: Ticket not Received from One Call Center (1 min)
- Ticket not received on a new Registration Code. Also in video: Missing Tickets: New Registration Code has no Tickets (1 min)
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