Use toggles to turn on or turn off individual features for your company. If you do not see a particular feature, contact your company administrator.
Enable/Disable Toggle
- On the top menu bar, click System Management (
) > Administration > General > Company Toggles On the Enable/Disable Toggles page, in the Manage Company Toggle section, use the search box or the pagination links (bottom right) to find users
Enable/Disable Description Disable Uncheck the check box Enable Check the check box
Toggles
Some toggles need explanation:Toggle Description Auto Process Rule Search Allow a user to search for auto process rules Automation Per Responsibility Area Use Center Point Only Automation Per Responsibility Area Use Center Point Only Enable Embedded Photo Info Enable users to enable adding embedded photo info Enforce One Call Center's Limited Responses Per Ticket Type Allow company users to enforce the One Call Center's limited responses per ticket type Global Field Allow a company user to configure a global field Irth List Search for Work Item Summary Enables Item searches of more than 15 results to be searchable by column Next/Previous Button in Work Item Details Allow a user to click an up/down arrow to go between work items in the details screen Only Update County or Place By ESRI Result when Empty When this option is enabled, the system will only apply the ESRI lookup result to county or place when they are empty. Otherwise, the system will replace *invalid* county or place with ESRI results Only use OCC Dig Area for Ticket Analysis Allows companies to alter the way Facility Location conditions are used in ticket analysis by only using the OCC Dig Area instead of OCC Dig Area and Geo Coded Digsite Persist IrthList Sort Order and Search Ticket Summary retains search terms if user leaves the screen and then returns Persist User Dig Site Map Overlays Saves users' digsite overlay selections on the ticket details map (Ticket Details retains selected Map layers when changing pages or viewing the next ticket) Pin Summary Header and Footer Pins Ticket Summary Page Header and Footer Response Private Notes Allow a user to add a 'Private Notes' field to their responses. This field is not included in the positive response, notifications, or share functionality Round Units of Work to the nearest whole number Enforces that the Units of Work field will only be whole numbers Sketch Add Sketching functionality to Tickets & Work Items Ticket Folder Capacity Allow company users to set a max number of tickets that can be put in a folder each day. When this number is reached, the system will not put more tickets in the folder automatically. This limit does not apply when users put tickets into a folder manually
- Click Save
Toggle History
The toggle history lists changes to toggles:
| Field | Description |
| Action | The action to enable or disable toggles |
| Action Time | The time the toggles were changed |
| Description | The toggles enabled after the changes were complete |
| Operator name | The user who changed the toggles |
use the search box or the pagination links (bottom right) to find users
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