Failed Positive Responses

Purpose/Overview

In this article, you’ll learn how to review responses sent to the notification center or excavators by using the Transmission History feature in Utilisphere. This helps your organization stay compliant, investigate failed transmissions, and proactively manage communication issues. You can also enable notifications to be alerted when a failure occurs.

Navigation Path:

To access this feature: Utilisphere > System Management > Communication > Transmission > History

Things to Know:

• Transmission History logs both successful and failed responses to the center or excavators.
• Failed items include a reason for failure, so you can investigate and take corrective action.

How It Works:

Follow these steps to review responses:

1. Log in to Utilisphere and navigate to System Management > Communication > Transmissions > History.
2. Use filters to narrow results by criteria such as:

   • History Date

   • Destination
     

   • Status (e.g., Failure)

   • Type (e.g., Positive Response to Center or Excavator)

3. Choose your criteria, such as date, status, and type.
   
   
   Filter by History Date screen:
   
   Filter by Destination screen:
   
   Filter by Status screen:
   Filter by Type screen:
   

4. Review the filtered results by clicking the hyperlink for any failed item to view the detailed reason for the failure.

Related Features/Next Steps:

• Communication Links

Questions?  Contact us!